Bureau of Academic Administration and Development Participates in Network Seminar to Enhance Educational Services through Artificial Intelligence, Digital Innovation, and Knowledge Management

3 November 2025
10:53

The Office of the Registrar, Chiang Mai University, organized a seminar titled “Enhancing Educational Registration Management in the Digital Era with Artificial Intelligence (AI)” from Thursday, October 30 to Friday, October 31, 2025, at The Grand Chaiphruek Nimman Hotel, Chiang Mai Province. The event brought together 43 higher education institutions nationwide and over 300 participants, providing an opportunity for learning, knowledge sharing, and collaboration in developing educational registration services and academic support systems to meet the evolving needs of service recipients and technological advancement.

Bureau of Academic Administration and Development, Khon Kaen University (KKU)—one of six institutions signing a national collaboration agreement on academic registration systems (including Kasetsart University, Khon Kaen University, Chiang Mai University, Walailak University, Thammasat University, and King Mongkut’s Institute of Technology Ladkrabang)—participated in the seminar and presented key achievements as follows:

1. “KKU IntelSphere: An Ecosystem for Learning and Educational Support Enhancement” Khon Kaen University received broad recognition for establishing a distinctive ecosystem that enables the ethical and efficient integration of Artificial Intelligence across multiple dimensions of educational and administrative operations.

2. “KKU-CORE-C & CISA” This initiative aims to establish a foundation for an automated curriculum quality assurance system that allows real-time access to learning outcome data, monitors curriculum status at every stage, and supports electronic course acknowledgment processes. The system lays the groundwork for a new standard of data transparency, and its implementation is already underway.

3. Knowledge Management (KM) Projects under the Concept of “Knowledge Innovation & Digital Trust” Two KM initiatives were presented under the concept of transforming knowledge into an organizational asset:

“KNOWCERT: Knowledge, Credibility, and Verifiable Certification” — integrating Knowledge + Certificate/Credential through the KKU Digital Transcript and Smart Traceability System.

“Tangible Knowledge Management: When Knowledge Becomes a 24-Hour Service Cabinet (KKU-KAD)” — a recognized innovation that has received awards at institutional, national, and international levels.

Both initiatives have been systematically developed through the KM process: Knowledge Identification, Knowledge Creation and Acquisition, Knowledge Organization and Storage, Knowledge Sharing, Knowledge Application This process ensures that knowledge management becomes truly practical and accessible.

4. Exhibition Participation, KKU showcased two key innovations: “Automated Educational Document Issuing System and Cabinet (KKU KAD” and “CWIE-Skill Transcript” Presentation — integrating student skill assessment systems with enterprises to create a Competency Mapping database aligned with future labor market demands. Employers directly assess and issue digital skill certificates for students.

Additional Activities and Impact: The seminar also featured learning exchanges on topics such as Registration Invention, Future Skills, Present and Future Admissions, and “Sa-Pa” (Diverse) Registration Works, along with hands-on workshops such as Gen AI Transforming Registration and AI Experience Clinic. This platform not only allowed the Bureau of Academic Administration and Development to present its distinguished achievements in alignment with the KKU Digital Transformation policy, but also demonstrated societal contribution through innovation and dedication. Furthermore, it provided opportunities for personnel development, cross-institutional collaboration, and the strengthening of professional competencies across the academic community.