Khon Kaen University, through the Smart City Operation Center (SCOPC), joins forces with the Office of the Public Sector Development Commission (OPDC) to drive the digital government policy by developing a “Provincial Data Dashboard.” Initiated in Khon Kaen as the pilot province, the project has achieved tangible results in utilising empirical data to resolve urban issues. Recently, this model has been expanded to five additional pilot provinces to sustainably enhance the quality of life for Thai people.
As the government policy focuses on transitioning operational models towards Digital Transformation to increase the efficiency of public services and administration, Khon Kaen University, as a leading educational institution with a significant role in Social Devotion, has played a pivotal part in driving this agenda through strategic collaboration with the OPDC and Khon Kaen Province.
In the fiscal year 2024, the Smart City Operation Center (SCOPC) at Khon Kaen University was entrusted to serve as the principal academic and technological mechanism, working alongside Khon Kaen Province. They designed and established the “Provincial Data Dashboard,” which serves as a crucial starting point in creating tools for provincial executives. These tools facilitate decision-making, problem-solving, and area development planning based on accurate, precise, and timely empirical data, rather than estimation.
The success of the “Khon Kaen Model,” for which Khon Kaen University helped lay the foundation, has been recognised at the policy level. This led to its expansion in 2025 to five key target provinces: Kalasin, Chiang Rai, Songkhla, Nong Khai, and Udon Thani. The aim is to establish a new standard in regional public administration by covering critical data dimensions affecting people’s quality of life, such as safe agriculture, tourism, budget management, care for vulnerable groups, accident prevention, water and disaster management, and narcotics suppression.
Khon Kaen University’s role in this initiative reflects its strong mission in academic service, specifically in transferring technology and innovation to the community and society, eventually elevating it to a national model. For the next step in 2026, this model will be further developed through integrated collaboration with national agencies, including the Ministry of Interior, the National Statistical Office (NSO), and the Big Data Institute (BDI). The ultimate goal is to create a sustainable data ecosystem, moving towards becoming “Digital Provinces” and a “Smart & Open Government” that is transparent and accountable, truly serving the public interest.
