The Queen Sirikit Heart Center of the Northeast, Faculty of Medicine, Khon Kaen University, hosted a seminar on 7 and 8 September 2026 to evaluate operational performance for the 2026 fiscal year and formulate the annual action plan for fiscal year 2027. Assoc. Prof. Pattarapong Makarawate, M.D., Director of the Queen Sirikit Heart Center of the Northeast and Dean of the Faculty of Medicine, presided over the opening ceremony and gave a keynote address outlining the strategic development direction for 2027. The event, held in the Noppadol Thongsopit Meeting Room on the Third Floor of the Queen Sirikit Heart Center Building, brought together executive members, academic staff, and healthcare personnel to review past performance and establish forward-looking management strategies.
The annual seminar gives the Faculty of Medicine, Khon Kaen University a structured forum for reviewing organisational milestones and aligning operational policy with its broader strategic framework. The initiative focuses on transforming the center into a high-performance organisation by systematically adopting advanced medical technologies and modern administrative processes.
Assoc. Prof. Pattarapong Makarawate, M.D., Director of the Queen Sirikit Heart Center of the Northeast, said the core strategy for fiscal year 2027 centres on technological modernisation and enhanced data management to elevate service efficiency. The Director said the organisation is committed to achieving growth through advanced technology and modern innovation, including Data Center Management systems, real-time dashboards, and Patient-Reported Outcome Measures (PROMs) initiatives. These technological advancements are paired with continuous quality improvement to meet international accreditation standards – such as AHA, JCI, ISO, and NQA – in alignment with the strategic direction of the Faculty of Medicine, Khon Kaen University. This dual focus ensures the highest standards of medical treatment, patient safety, and long-term organisational sustainability.
The two-day programme featured executive presentations on policy implementation and a special session by Mr. Boonryrit Sombatlai. The session was designed to inspire new perspectives on workplace management, communication, and adaptability during organisational transitions. On the second day, Prof. Kiatichai Faksri, Ph.D., Dean of the Graduate School, delivered a special lecture titled “World Class QSHC Workshop: Beyond Customer Expectations.” Following the lecture, participants engaged in cross-departmental brainstorming sessions to finalise the 2027 operational plan. Representatives from the Medical Division, Nursing Division, Operations Division, Pharmacy Division, General Administration and Support Division, alongside the Data Management Committee (DMC) and Patient Care Teams (PCT), presented integrated strategies to unify institutional goals.
The seminar reinforces the Center’s institutional vision and its commitment to advancing specialised cardiovascular care across the region. By establishing integrated workflows, adopting modern digital tools, and pursuing global quality accreditations, the Queen Sirikit Heart Center of the Northeast continues to strengthen its foundation as a leading medical institution dedicated to delivering high-quality, sustainable healthcare to society.
News: Queen Sirikit Heart Center of the Northeast, Faculty of Medicine, Khon Kaen University
